Shipping & Return Policy
We know that not everyone lives boldly, so discretion is one of our top priorities. Any Yocan vape product ordered from our website ships in discreet packaging, and is delivered straight to your door.
Yocan orders can be delivered to locations within North America and other approved areas.
Free Shipping only applies to Continental US states (not including Alaska or Hawaii)
If you ship to a residential home, we are also not responsible for lost or stolen packages. Shipping needs to be to a commercial address for a retail shop, brick and mortar, or any other business establishment. Home addresses will be responsible for their own losses.
We hope that you love your new Yocan products as much as we love selling to you!
Note: Yocan is not responsible for lost or stolen packages.
All businesses have within the first three days of receiving their packages to notify us for replacement parts, damaged goods, or packages received with the wrong items. Each case may vary based on the circumstances. Our customer service is our top priority so it is important that know our customers are taken care of. Thank you for your business!